Requests for home visits should be made before 10.30am if possible so that the doctor can call that day. When requesting the doctor to visit, be prepared to supply the receptionist with the name, address, telephone number and brief details of the problem, as it helps the doctor assess the priority of the call. Home visits are intended only for the very ill or housebound. If you can get to the surgery this will help us as we have better facilities for examinations and treatment and you will usually be seen more quickly. The patient may be telephoned by a doctor to assess the nature and urgency of the problem.