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Access Medical Records

If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at your medical records online. You can still use the telephone or come in to the surgery for any of these services as well. It’s your choice.

Being able to see your record online might help you to manage your medical conditions.  It also means that you can even access it from anywhere in the world should you require medical treatment on holiday.  If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before.  This decision will not affect the quality of you care.

You will be given login details, so you will need to think of a password which is unique to you. This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer.

It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.

If you can’t do this for some reason, we recommend that you contact the practice so that they can remove online access until you are able to reset your password.

If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.

The practice has the right to remove online access to services for anyone that doesn’t use them responsibly.

To use this service, you must first register by completing an application form. You can do this online or you can download the application form and bring or send to the surgery. Application forms are also available at the Surgery. You will need to produce some form of photo identification e.g. passport, photo card driving license. You can only register to access your own appointments/medical records and you must be at least 16 years old.
Once your application has been processed you will be issued with your own personal registration codes. You will need these codes every time you wish to use the online services. Please allow 2 working days for us to process your application.

Patient Online Services
 Manage your healthcare provision online
 CLICK HERE to sign up for this service.
CLICK HERE to login once you have your login details.

Online Services

© Neighbourhood Direct Ltd 2017
11-13 Charlton Road, Blackheath, London, SE3 7HB
Practice Website supplied by Oldroyd Publishing Group
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